我簡稱A 客戶簡稱B。

B: I'm purchase manager of XXXXXX Co., Ltd. My boss was on Canton fair on October 2007. So I he your catalog. I'd like to discuss some models of kettles with you today by msn. I hope to talk with you there. It's very important for us. I hope to cooperate with you in near future.

He a nice day!

A: Thanks for your letter of inquiry. And glad talking with you through MSN.

Here in the attachment, pls find our quotation sheets. Regarding FK-0703, this item is exclusive selling in Russia by BORK, sorry we can not sell you this item. Pls kindly understand.

Best Regards!

B: I acquainted with your quotations. We need more information about 3 models of kettles: FK-0201, FK-0302, FK-0503.

We need:

1.Exact technical description of product (the power, weight, sizes and so on), description of all options and functions.

2.Basic circuits of devise the product, custom assembling, taking to pieces the product, substitution of replacement parts.

3.Quality picture of the product (correct light, one- color background, enough image resolution). Individual photo of secondary members and nozzles. Fragmentary photo of control board, buttons, switches and so on.

4.Sizes of gift boxes, cartons, stickers.

5.Application sheet. Direction by regulation and safety measures when the product is used.

P.S. If you will he quastions, pls contact with me by msn or 'll wait your soon reply.

A: ( send all Techincal Data by )??然后過了2個月沒消息。

B：How are you? I hope you still remember me. I need to discuss with you model FK-0201. We want to order yo you this kettle. pls fill this file, I'm attaching it. And send me soon. I'll make contract.. It's very important for us. I'll wait your soon reply!

He a nice day!

A：填寫了客戶的表格，都是產(chǎn)品數(shù)據(jù)啊， 價格，交貨期，包裝規(guī)格等等， 公司樣本上都有的?？蛻暨€要公司的銀行資料。 Thanks. Pls find our bank details in the attachment. 一些數(shù)據(jù) And the explosion view, circuit diagram in the appendex.

過了一個月后，客戶發(fā)過來合同：

B: I'm atteching contract KI-17. Pls check all attently, and sign in russian and english part pls.

A: Pls kindly find the signed contract in the attachment.

B: Thanks a lot. 然后客戶把他們的商標(biāo)，絲印要求，彩盒，外箱嘜頭， 指定貨代資料， 提單資料等，都發(fā)過來。

A： 由于對于客戶的商標(biāo)不熟悉，我們怕侵權(quán)，要求客戶簽立商標(biāo)授權(quán)申請書（自己編吧，大家能看懂就行，主要是公司蓋章和法人名字蓋章），客人也回簽了。Thanks for the authorization letter. It's so kind of you. ^_^

Here in the attachment, pls find our P/I for this order, and pls arrange the 20% deposit payment soon.

The previous canrton size was wrong, it should be 44x35x45.5cm. We revise the shipping mark. Pls kindly check and confirm the attached "revised shipping mark".

Do you he the Panton Color No. for "XXXX" logo? The blue color. Pls kindly confirm to me.

B: thx for your letter. I'm confirming the carton size. I'll ask our designer about Panton number for "SKIFF" logo, and tell you soon. We'll pay the deposit also soon, on next week. In Russua will be 3 days of holiday, since 9 till 11 of May. So I'll come back to job on 12 of May.

Any quastions, pls let me know.

A：以后就是確認(rèn)產(chǎn)品的一些生產(chǎn)資料。 因為有些客戶要求的我們不能到，改成我們工廠自己的。以下就只剩下付定金了。

Did you arrange the deposit payment? Our Account Dept will stop the order production, if we could not receive the deposit this week.

B：unfortunatly we he some problems with our bank. Exactly we he problems with our account. I don't know what was exactly happened, but I think we can't pay deposit on this week. I hope we will pay in the beggining of next week. I'm sorry for this bad news for you. I hope you can understand this situation.

A：O.K. I will explain to our account dept. But pls arrange the deposit ASAP.

B：然后客人把付款的銀行水單的掃描件電子板發(fā)過來

A:??然后就始生產(chǎn)了。??生產(chǎn)快完成了，就安排驗貨，訂艙。

A： 驗貨出了點問題，發(fā)郵件告訴客戶。Sorry our workers printed different color from the water window and on/off switch. Pls kindly check with attached pictures.

Since the mass production is alre