外貿(mào)報價后，經(jīng)常會遇到被客戶放鴿子的情況，很多情況下外貿(mào)新人不知道該怎么，以下郵件實例也許能幫到一點點哈。

在平時商務(wù)往來中，很多客戶在對公司某個產(chǎn)品價格詢盤后，都及時給予報價，但是報價后就一直沒有客戶的反應(yīng)，沒有見有訂單。像這種情況下，作為一個人員，應(yīng)該如何處理呢？應(yīng)該寫什么內(nèi)容的郵件去給客戶以求進(jìn)一步跟進(jìn)呢？應(yīng)該在發(fā)出報價后幾天內(nèi)發(fā)出郵件比較合適呢? 針對這些問題，本人提出以下三個解決方法，不妨拿出來讓大家一起參考。

回復(fù)a：直接去函敦促

dear hugo chu

wish everything well with you and your

esteemed company ! we are in receipt of your letter dated aug 10 , and as

requested was expressed you 3 catalogues for our goods . we hope they will

reach you in due course and will help you in making your selection .

wish we will promote business as well as

friendship!

best wishes !

winne

回復(fù)b： 先寫郵件問清情況。

先寫郵件問清情況，簡單的詢問，如he you received my p/i, is there any question or problem with you? 再問何時開l/c 或匯訂金過來.....如客戶沒回復(fù)，那你應(yīng)該(很有必要)打個電話過去問清情況。是價格問題還是臨時發(fā)生改變? 客戶是中間商，還在等最終客戶的確認(rèn)？還是其它問題？然后根據(jù)情況做一些措施看能否挽回這一張訂單。

dear sir,

good morning! hope you he got a wonderful

weekend!

for several days no news from you, my

friend. now i am writing for reminding you

about our offer for item of **** dated **

** ** according to your relative inquiry.

he you got (or checked) the prices or

not? ( you can add some words to introduce

your advantage of your product or something

else to attract the customer). any

comments by return will be much

appreciated. it will be our big pleasure if we he

opportunities to be on severice of you in

near future.

looking forward to your prompt response,

thanks and best regards,

yours faithfully

winne

回復(fù)c：如果仍然沒有回音的話，可以在一、兩個月后再寫一封信。

dear sir,

now i am writing for keeping in touch with

you for further business. if any new inquiry, welcome here and i will try my

best to satisfy you well with comptetitive prices as per your request.

by the way, how about your order (or

business) with item ***? if still pending i would like to offer our latest

prices to promote an opportunity to cooperate with each other.

thanks and best regards,

winne